Rates & Insurance

Aspire Counseling is Out of Network with your insurance company

At this time, Aspire Counseling therapists do not work directly with insurance companies, though some insurance companies will reimburse our clients a portion of what they pay for counseling services.

We provide new clients with a “Good Faith Estimate” in line with the No Surprises Act at the start of treatment. Learn more about the “No Surprises Act” and your rights here.

Rates for Counseling

Our therapists charge between $100-$170 for an average weekly session depending on licensure, experience, type of therapy they offer, etc.

Prior to starting therapy, our team will talk to you about a specific rates charged by the therapist you are scheduling with and send you a “Good Faith Estimate” that will include the rates for various services offered by your therapist. Please contact us for more detailed information about fees.

Questions to ask Your Insurance Company before starting therapy:

Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part, and many of our clients do get reimbursed. Please contact your insurance provider directly to verify how your plan compensates for Out of Network psychotherapy services. Some of our clients have reported have nearly all of their services covered while others have had very little covered by insurance. We always recommend calling before your first appointment so there are no surprises down the road.

If you plan to try to get reimbursed down the road, we always recommend that you call your insurance company PRIOR to your first appointment and ask some or all of the questions below.  In the Mid Missouri area, we've found that insurance coverage for out of network benefits varies greatly.  Several of our clients have insurance that will cover 75% or more their expenses after a small (sometimes as low as $250) copay with a very easy process.  Other clients have excellent insurance but have to jump through a million hoops to be reimbursed and then others have plans that have super high deductibles before the insurance will reimburse you at all.

  • Does my health insurance plan include out of network mental health benefits?

  • Do I have a deductible? If so, what is it?

  • Do I need preauthorization to be reimbursed for out of network mental health services?  If so, what is that process for obtaining preauthorization?

  • What percentage or amount of my care will be covered after I’ve met the deductible?

  • Are specific diagnoses required for me to be reimbursed?

  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

  • Do I need written approval from my primary care physician in order for services to be covered?

  • What credentials does a provider need to have in order to be reimbursed or is it possible to be reimbursed for a provisionally licensed therapist or counselor-in-training who is properly supervised? (Some of our providers have a PLPC or LMSW. While many insurance companies do reimburse for their services, some do not)

  • What percentage of my out of network mental health services will be covered if I submit a Superbill? Is there anything else I will need to submit with the Superbill?

  • How do I get reimbursed for out of network mental health services? How often should I submit a Superbill, what is the process for submitting that and how long will it take for me to be reimbursed?

***After gathering this information, we recommend you ask for a confirmation number and the name of the person giving you this information.***

If your insurance company says certain diagnoses are not reimbursed or that you aren’t reimbursed for working with a provisionally licensed (PLPC or LMSW) clinician, please let us know at the start of treatment.

Payment

We accept cash, check, Health Savings Account cards and all major credit cards as forms of payment. Checks can be made payable to Aspire Counseling.  Payment is expected at the time of service.

*Please note that while we are out of the office due to the Covid-19 pandemic, we are asking that all clients pay with a card.*

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. You will be charged for the full rate of the session if you cancel with less than 24 hours notice. All no show appointments will be charged the full rate of the session.

We understand that life happens and there are times when you simply cannot make an appointment.  However, a cancelled appointment hurts three people: you, your therapist, and another client who could have potentially used your time slot. When a session is cancelled without much notice, we are unable to fill this time slot by offering it to another client.